Orders are processed same day and delivered next business day.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
In our neighbourhood deliveries are made with our delivery vehicle. Otherwise they are done with a local delivery service.
No you do not need to be home. We will leave your order at your door. It will be good to stay there until you get home. We are not responsible if someone takes your delivery.
All orders are to be picked up at 351 Donald Street, Ottawa, Ontario K1K 1M4
All the meat we sell is Canadian (except the Australian Wagyu).
You are best off to keep the meats for 3-4 days before freezing.
The meat is wrapped in brown butcher paper and can be frozen.
All the meats we sell come from Federally or Provincially inspected facilities.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Due to Covid-19 we do not currently accept returns. Please call us at 613-744-6683 and we can deal with any issues you are having.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.